Recent Posts

Managing Mold!

4/3/2018 (Permalink)


Fungi and mold naturally occur in our environment. In fact over 100,000 kinds of fungi have been identified. Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.


Intrusion of water into your home or place of business can result in mold growth. water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply.


SERVPRO of Talladega, Clay & Randolph Cos. handle water damages every day and we know prompt action is required to prevent mold growth. If there is an ongoing problem in the building, be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

SERVPRO of Talladega, Clay & Randolph Cos. are about proper restoration of your structure and, in most water damage situations, can safely restore your building to preloss condition. Don't hesitate to call us @ 256-378-1319 and we can make it "Like it never even happened."

Emergency Water Damage Process

4/3/2018 (Permalink)


Within one hour from notice of loss, SERVPRO of Talladega, Clay & Randolph Cos. Professionals will contact you to arrange for service. You'll know help is on the way!


Within four hours of loss notification, SERVPRO of Talladega, Clay & Randolph Cos. Professionals will be on-site to start mitigation services. the key to reducing damage and saving money is responding quickly to your damage.


A trained, uniformed and equipped SERVPRO of Talladega, Clay & Randolph Cos. Professional will walk through the job process step-by-step, explaining what to expect and the anticipated outcome.


SERVPRO of Talladega, Clay & Randolph Cos. Professionals will begin pretesting for restorability, working from the source of the damage outward.


Within eight hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.


SERVPRO of Talladega, Clay & Randolph Cos. Professionals will work neatly and efficiently to help to regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.


After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.



Fire Damage Process

4/3/2018 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Talladega, Clay & Randolph Cos. have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (256) 378-1319

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Important Information - Fire Damage

3/7/2018 (Permalink)

  • A Nationwide Service Provider

SERVPRO is a Franchise System with over 1,350 independently owned and operated Franchises nationwide. SERVPRO Industries Inc., the Franchisor may be reached at the National Call Center at 1-800-SERVPRO. SERVPRO of Talladega, Clay & Randolph Co. and SERVPRO of St Clair Co may be reached at 256-378-1319.

  • Work Authorization

In order to start our emergency and restoration service, you must sign the "Service Authorization Form." This allows us to take action immediately. We do no know your insurance coverage; therefore. it is impossible for us to know exactly what your insurance will cover. It is important to understand you are financially responsible for our services. Your deductible is payable before we start work. If for any reason insurance coverage cannot be verified at the time of our emergency service, an additional deposit may be required.

  • References

SERVPRO of Talladega, Clay & Randolph Co. and SERVPRO of St Clair Co. would be pleased to provide references upon request.

  • How We Proceed

The following steps may be completed in the emergency service, as determined to be applicable by SERVPRO of Talladega, Clay & Randolph Co. and SERVPRO of St Clair Co.: 

Surveying and Pretesting

First, we will walk through the job with you to determine the areas that have been affected. Second, we will pretest the clean ability of surfaces as needed. Pretesting is a SERVPRO Franchise System process designed to identify those items that will be restorable. Third, we will make a detailed scope and inventory of each affected area. Finally, we will give you a summary of our findings and explain the best steps for restoration.

Extent of Cleaning

We will review the full extent of the smoke damage. However, you and your insurance adjuster have the final say as to the extent of cleaning to be performed. Please consult with your adjuster if you have any questions. You will be responsible for payments of anything your insurance company does not pay.

Window Cleaning

For normal smoke damage, windows will be cleaned on the inside only.

Mold Problems? It will be ok!

3/2/2018 (Permalink)

SERVPRO has the expertise and experience to restore your property... Like it never even happened. 

Protect Your Investment

When mold damage affects your home, you want to know it will be restored to preloss condition.You can not afford to let the marketability of your home be affected. That is why SERVPRO Franchise Professionals have been professionally restoring property since 1969. 

SERVPRO is the trusted choice of hundreds of insurance companies because they know we have the experience to do the job right.

  • Recognized industry leader in fire and water cleanup as well as mold remediation and restoration.
  • Serving America since 1969.
  • Over 1,300 national locations.
  • Board Members of IICRC.

SERVPRO Professionals are trained and experienced and arrive with a van full of clean. 

We are only good as our last job.

SERVPRO Will Do It Right!

3/2/2018 (Permalink)

Check Us Out!

  1. Insurance Protection
  2. Exclusive products and equipment line
  3. Technician training programs
  4. Safety compliance
  5. Complete documentation, no surprises
  6. Defined work processes
  7. Active customer communication
  8. Fast work completion

SERVPRO Will Do It Right!

  1. Minimize customer interruptions
  2. Complete the job properly the first time
  3. Provide regular updates on progress 
  4. Restore the property to preloss condition

Our Goal:

To Make You Feel

"Like it never even happened."

When water damage takes control of your life, we help take it back. Our goal is to help make it...

"Like it never even happened."

Lower Recovery Cost- The SERVPRO System Helps Save Money

  • Emergency Mitigation Services help minimize additional property damages.
  • SERVPRO Franchise Professionals use specialized test equipment to determine hidden water.
  • Restoration versus replacement of contents saves heirlooms and money too.
  • By using advanced drying techniques, SERVPRO Franchise Professionals monitor and ensure your property is properly dried.

Always Ready To Get Things Done Right

6/20/2017 (Permalink)

In 2016, Baton Rouge, Louisiana got hit with one of the worst floods in US history. In just a few hours, the flood waters were rising and homes and business fell victim to the flooding rain. Residents fled their homes and business owners had no choice but to evacuate as quickly as possible.

The area was completely devastated in a very short time. When home and business owners were finally able to enter back into their properties, the work that needed to be done to clean up what was left was truly overwhelming.

In the meantime, SERVPRO Storm Teams were already making plans to send production crews to the area to help these home and business owners with getting their lives back together. SERVPRO of Talladega, Clay and Randolph Counties was honored to participate with the SERVPRO Storm Teams in the cleanup efforts. Within hours, we were packed, fully loaded with equipment and crew, and in route. Thousands and thousands of phone calls were flooding our SERVPRO call center from residents of the Baton Rouge area needing our help. As a crew representing our SERVPRO Storm Team, it was our responsibility to contact the customers, schedule on site visits to their home or business, provide a thorough job scope and estimate of required work, and if given the go ahead from the customer, start the cleanup and drying process. We talked to dozens and dozens of home and business owners who needed an expert to help them with the mitigation process. Our production crews provided demo or tear-out service removing carpet, drywall, etc., tested areas for moisture and set up air movers and dehumidifiers, hauled out damaged items, among other services. We monitored equipment daily to make sure the drying process was complete. Sometimes our help meant offering a shoulder to cry on or a hug as we walked through a customer's living room which had been completely destroyed by the floodwaters. It was hard work both physically and emotionally to walk alongside the people we met and work hand-in-hand making a dent in the work that needed to be done.  Our SERVPRO green trucks were everywhere. We are "Faster To Any Size Disaster."

Mold You Must Be Informed

6/20/2017 (Permalink)

One of our favorite ways to connect with our clients is to host CE classes. It gives us a chance to educate our customers on topics important to them and it allows our clients to complete required CE credits for their businesses. Throughout the year we hold various CE classes on the following topics: Fire, Water, Mold, and Ethics. We at SERVPRO have been approved by the insurance industry to host these classes for agents and adjusters. We follow strict guidelines on course content, course facilitators, and attendee certification procedures in order to meet all the requirements to host these classes for our clients.

Mold is a hot topic in our area because the weather conditions in Alabama are ideal for mold growth. It is something home and business owners are calling us about frequently. And certainly something that our agents and adjusters have to field questions about often.  The class objectives are:

- Understand the evolution of mold awareness

- Acknowledge mold as part of our environment

- Understand the basics of mold remediation

- Understand the effect of mold on buildings

- Recognize how mold is affecting Insurance Professionals and the Insurance Industry

Mold is a reality in our area and being informed on how to handle it is the first line of defense! "Find and remove the source" is an important tip that was repeatedly emphasized in the class.

Faster To Any Water Damage

6/20/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Talladega, Clay and Randolph Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Talladega, Clay and Randolph Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 256-378-1319

About SERVPRO of Talladega, Clay and Randolph Counties

SERVPRO of Talladega, Clay and Randolph Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. 

Rain Rain Go Away Come Again Another Day

6/20/2017 (Permalink)

There is never a good time for it to be raining inside a building. But when it's June in Alabama, AND the building is an elementary school, AND over half the building is saturated, AND a new school year is fast approaching we are really in a pickle!  An in-depth job scope and work plan are developed quickly to get the water out and dry the interior. Industrial water extractors, a desiccant dehumidifier the size of a tractor trailer, plenty of staff, and SERVPRO know-how to get the job started quickly and correctly. Working around the clock for days, our employees and hundreds of pieces of equipment work away to get the elementary school cleaned up and ready for the first day of school.  What a sense of satisfaction it is to see this school opening right on time due to the hard work of our SERVPRO employees along with the faculty and staff of the school and the community!! It just goes to show that no job is too big or to small for our SERVPRO team. With over 50 years in the industry, we know just what to do in the case of a water event that causes damage to a school, business or home! We make it "Like it ever even happened"!!