Recent Posts

Always Ready To Get Things Done Right

6/20/2017 (Permalink)

In 2016, Baton Rouge, Louisiana got hit with one of the worst floods in US history. In just a few hours, the flood waters were rising and homes and business fell victim to the flooding rain. Residents fled their homes and business owners had no choice but to evacuate as quickly as possible.

The area was completely devastated in a very short time. When home and business owners were finally able to enter back into their properties, the work that needed to be done to clean up what was left was truly overwhelming.

In the meantime, SERVPRO Storm Teams were already making plans to send production crews to the area to help these home and business owners with getting their lives back together. SERVPRO of Talladega, Clay and Randolph Counties was honored to participate with the SERVPRO Storm Teams in the cleanup efforts. Within hours, we were packed, fully loaded with equipment and crew, and in route. Thousands and thousands of phone calls were flooding our SERVPRO call center from residents of the Baton Rouge area needing our help. As a crew representing our SERVPRO Storm Team, it was our responsibility to contact the customers, schedule on site visits to their home or business, provide a thorough job scope and estimate of required work, and if given the go ahead from the customer, start the cleanup and drying process. We talked to dozens and dozens of home and business owners who needed an expert to help them with the mitigation process. Our production crews provided demo or tear-out service removing carpet, drywall, etc., tested areas for moisture and set up air movers and dehumidifiers, hauled out damaged items, among other services. We monitored equipment daily to make sure the drying process was complete. Sometimes our help meant offering a shoulder to cry on or a hug as we walked through a customer's living room which had been completely destroyed by the floodwaters. It was hard work both physically and emotionally to walk alongside the people we met and work hand-in-hand making a dent in the work that needed to be done.  Our SERVPRO green trucks were everywhere. We are "Faster To Any Size Disaster."

Mold You Must Be Informed

6/20/2017 (Permalink)

One of our favorite ways to connect with our clients is to host CE classes. It gives us a chance to educate our customers on topics important to them and it allows our clients to complete required CE credits for their businesses. Throughout the year we hold various CE classes on the following topics: Fire, Water, Mold, and Ethics. We at SERVPRO have been approved by the insurance industry to host these classes for agents and adjusters. We follow strict guidelines on course content, course facilitators, and attendee certification procedures in order to meet all the requirements to host these classes for our clients.

Mold is a hot topic in our area because the weather conditions in Alabama are ideal for mold growth. It is something home and business owners are calling us about frequently. And certainly something that our agents and adjusters have to field questions about often.  The class objectives are:

- Understand the evolution of mold awareness

- Acknowledge mold as part of our environment

- Understand the basics of mold remediation

- Understand the effect of mold on buildings

- Recognize how mold is affecting Insurance Professionals and the Insurance Industry

Mold is a reality in our area and being informed on how to handle it is the first line of defense! "Find and remove the source" is an important tip that was repeatedly emphasized in the class.

Faster To Any Water Damage

6/20/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Talladega, Clay and Randolph Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Talladega, Clay and Randolph Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 256-378-1319

About SERVPRO of Talladega, Clay and Randolph Counties

SERVPRO of Talladega, Clay and Randolph Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. 

Rain Rain Go Away Come Again Another Day

6/20/2017 (Permalink)

There is never a good time for it to be raining inside a building. But when it's June in Alabama, AND the building is an elementary school, AND over half the building is saturated, AND a new school year is fast approaching we are really in a pickle!  An in-depth job scope and work plan are developed quickly to get the water out and dry the interior. Industrial water extractors, a desiccant dehumidifier the size of a tractor trailer, plenty of staff, and SERVPRO know-how to get the job started quickly and correctly. Working around the clock for days, our employees and hundreds of pieces of equipment work away to get the elementary school cleaned up and ready for the first day of school.  What a sense of satisfaction it is to see this school opening right on time due to the hard work of our SERVPRO employees along with the faculty and staff of the school and the community!! It just goes to show that no job is too big or to small for our SERVPRO team. With over 50 years in the industry, we know just what to do in the case of a water event that causes damage to a school, business or home! We make it "Like it ever even happened"!! 

Smoke & Soot Cleanup

6/20/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Commercial Work

6/20/2017 (Permalink)

Boxes upon boxes upon boxes. We never know how many boxes to expect when we have commercial jobs. But before we know it, we will have a warehouse full of them.  After all, when our customer has a water or fire event in his/her business, before we can start the clean up, we have to get everything else out of the way. This could mean moving couches or desks or even bookshelves full of collectibles; either way, smaller items have to be boxed up and stored away safely by our packing experts. If items have to be cleaned due to damage done to them in a water or fire event, commercial customer contents will have to be boxed initially on site, brought back to our warehouse, unboxed in order to be cleaned, and then boxed again once they have been detailed. Most days our warehouse is completely full of these boxes. Sometimes they stay stored in our warehouse for weeks and months if construction is necessary at the site of the damage after we do the initial mitigation work. We are grateful to help our customers in many ways. So let us do the heavy lifting and the packing for you. It's what we do!

Fire Restoration

6/20/2017 (Permalink)

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 

SERVPRO Franchise Professionals

Preferred Vendor for Many National and Local Insurance Companies

If you need any Cleaning and Restoration Services call us at 256-378-1319!

How To Try To Understand Mold

6/20/2017 (Permalink)

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Water Damage Restoration

6/20/2017 (Permalink)

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals of Talladega, Clay and Randolph Counties respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly. We are ready for any size water damage big or small. So call us if you need help.

SERVPRO Franchise Professionals Of Talladega, Clay and Randolph Counties

If you have any water, fire or mold damage call us at 256-378-1319 and we are here to help you in any way!

Restoring Your Commercial Property

5/22/2017 (Permalink)

Restoring Your Commercial Property After A Water Damage!

Flooding and water damage events in Talladega, Clay and Randolph County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, clean water or black water sources, we make sure to work quickly to assess each situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges

We regularly get emergency calls because of water events; leaking roofs, broken pipes, sprinkler systems, broken plumbing fixtures, and many more unique causes.  Clean water, grey water, black water… All require correct assessment and immediate attention to assure proper restoration and avoid further damage. 

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. We have in-depth resources, certified staff, and we are available 24/7/365.  So when an emergency situation arises in your business, give us a call 256-378-1319